to base fire monitoring service 24 hours a day, 7 days a week.
The monitoring device, ADT Fire Alarm Signalling Equipment (ASE) is installed near the Fire Panel and/or Sprinkler Valves. In the event of fire alarm activation, the ASE picks up the fire alarm signal from the Fire Panel/Sprinkler, and within seconds via our monitoring centre it transmits the data to the NZ Fire Service for the nearest available truck to be dispatched immediately to your site. Simultaneously a message is sent to your nominated service company for a technician to attend, reset and investigate the cause of the activation. If requested ADT will also SMS, email and phone nominated site contacts to inform them of the activity at site.
ADT Fire’s zone and point monitoring we can provide the exact detector and associated text of an activation, provided your site has a modern analogue addressable Fire Panel. This is an important tool for building owners and managers of large complexes where there are local detectors that require resetting, or out of control false alarm charges.
To ensure the ASE is in communication mode at all times multiple communication paths are available to provide network redundancy. Be it a dual radio connection to multiple cellular providers at once, or a back-up PSTN connection. The cellular connection transmits a poll message every 9 minutes to let our monitoring team know that your site is protected 24/7. We also keep a close eye to ensure there is mains power present and the back-up battery is in good condition with a daily load test to ensure it will with-stand a power outage. Should any of these fail the ASE flags the fault to our Monitoring Centre where contact is made with the nominated contact(s) and or service company to rectify the fault.